Meet Danielle

The founder of Goldspun Support, and the person actually doing the work.

I started Goldspun Support in 2014, as Spinning Plates Business Support. I bring the practical, logistical and analytical side of running a business together with the creative, marketing side of it. Professional, personal, friendly, and properly helpful. Let's find the right way for Goldspun Support to support you.

Danielle Thompson, founder of Goldspun Support

My story

As a business owner myself, I know how much it matters that the person you hand things over to, and trust your business with, is someone you can actually connect with. So here's a bit more about me and how I got here.

I'm a hands-on founder. Goldspun Support is founder-led, which means I'm not just running the business, I'm still in it, doing the work, which is exactly how you get the benefit of everything I've learned along the way.

Goldspun Support was built to do one thing: stop business owners carrying stress, burnout and overwhelm that was never theirs to carry alone. A decade on, that's still the job, and you can read what clients have said about it in their own words on the results page.

The business has changed shape a fair bit since 2014, when it started life as Spinning Plates Business Support. What hasn't changed is the aim: full support for fractional directors and founders, holding the big picture and the small steps at the same time.

My career path

The corporate years weren't wasted time. They're where the service you get today actually comes from.

Customer service, Bacardi Martini

Where I learned what a customer relationship is actually worth, and what it costs to get it wrong.

Logistics, Bacardi Martini and Boots

Project management, reporting, database building and event organisation, at a scale that leaves no room for guessing.

Freelance magazine editor

Copy, design, content generation and proofreading for a UK-wide warehouse closure programme, from first draft through to production and distribution.

Creative management

A long-term role in brand building and brand guardianship, across colour, photography, copy and layout, in 2D, 3D, instore and online.

What I bring

Six things that tend to come up, more or less in this order.

Large, corporate environments

I know how business and marketing actually work, with a practical, down to earth attitude that helps you decide and move, and I know how to work relationships at every level.

Small, independent businesses

Just as much time spent in smaller teams, where you do a little bit of everything. I'm used to it, and I'm good at it.

Marketing across every channel

Ecommerce, SEO and advertising, backed by a proper qualification in social media management (CSMM®). I understand the strategy as well as the doing.

Genuinely tech savvy

Started on Microsoft Excel, now just as comfortable across CRMs like ActiveCampaign, Zoho and Mailchimp, and website platforms including Squarespace, WordPress and Shopify.

Bringing strong brands to life

Website copy, blogs, social media, brand consistency audits, graphic identity, whatever it takes to get your business looking and sounding like itself.

Proper project management

A single project with several stakeholders, or several client workstreams running at once. I know what it takes to make sure everything happens when it should.

Let's have that conversation

There's more to me than fits on a page, but I'd honestly rather have it over a cup of tea than a wall of text. Let's talk about you, your business, and how we might work together.

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